Refund Policy

Last updated: 16 June 2026

30-day money-back guarantee

If you bought a Pro Monthly or Pro Annual plan and you're not happy for any reason, email hello@nudgecv.com within 30 days of the purchase. We will issue a full refund through PayPal — no questions, no exit interview, no retention offers.

How to request a refund

1. Email hello@nudgecv.com from the address on your NudgeCV account.
2. Include your PayPal transaction ID (from your PayPal email receipt) so we can match the refund.
3. We'll process the refund within 3 business days. PayPal usually returns the funds to your original payment method within 5–10 days.

We'll cancel your subscription as part of the refund. You don't need to cancel separately.

Quick Optimize ($2.99 one-off)

Quick Optimize purchases are refundable within 24 hours of purchase if the result was not generated or could not be downloaded. After a successful result has been downloaded, refunds are at our discretion (typically yes for technical issues; typically no for "changed my mind").

What's not refundable

• Renewal charges, more than 30 days after the renewal occurred.
• Accounts terminated for violating our Terms of Service.
• Chargebacks initiated before contacting us (these incur PayPal fees we can't recover).

After your refund

Your account stays open at the free tier; you keep access to any free-tier features. If you want your account deleted entirely, mention that in your refund email and we'll wipe your data within 30 days.

Questions

Email hello@nudgecv.com — Allan reads every message.